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IS INNOVATION & NEW TECHNOLOGIES (Midterm Coverage)

IS Role & Concepts

Role of Information Systems

  • IS collects, processes, stores, and produces information

  • Works only when People + Processes + Technology work together

Organization Dimension

  • People, Business Processes, Rules & Procedures

  • Example: Enrollment or Attendance system

Management Dimension

  • Managers use IS to: Make decisions, Monitor performance, Plan ahead

  • Example: Sales or Attendance reports

Technology Dimension

  • Hardware, Software, Databases, Networks
  • Note: Technology alone ≠ IS

Importance of IS

*Speeds up work
*Reduces errors
*Improves decisions
*Keeps businesses competitive

Complementary Assets

*Trained people
*New processes
*Good management

Key Takeaways

  • IS is not just technology
  • All three dimensions must work together
  • Analogy: IS = Motorcycle (Tech) + Driver (People) + Traffic rules (Process)

Apps, Innovation & Cloud

Mobile App Features

  • Functions that let apps perform tasks and provide value

  • Examples: Login, Notifications, Search, Real-time updates

Common Features

  • Recommendation Systems → suggest content/products
  • Automation → auto tasks (saving, reminders)
  • Real-Time → instant updates (chat, tracking)
  • Offline → works without internet
  • Instant Access → fast login/biometric

Why Features Matter

  • Improve user experience
  • Solve problems
  • Increase efficiency
  • Make apps competitive

Business & Innovation

  • Companies compete via Strategy, Technology, Customer experience
  • Value creation: Operations, Marketing, Customer Service, Technology support
  • Innovation can disrupt industries (Streaming, Ride-hailing, Online shopping)

Cloud Computing

  • Internet-based services → access anytime, anywhere
  • Types: IaaS, PaaS, SaaS
  • Benefits: Scalable, Cost-efficient, Flexible, Real-time updates
  • Challenges: Security, Privacy, Internet dependence
  • Ethics: Protect data, Accountability

Key Idea

  • Cloud enables modern innovation: scalable, flexible, accessible

  • Apps and IS must solve real problems, not just exist